Japan Only Express Service Available
Japan Post have advised they are no longer accepting Standard Service parcels from Australia. The Express service remains operational and it is recommended that all customers use Express when sending to Japan at this time. We are working with Japan Post to understand the extent of the impact and will provide further updates on Monday 1 June.
15th August 2020 - Scheduled Outage Notification
Please note, as part of our service commitment to you, we have a planned maintenance outage.
During this outage, customers may not be unable to access this website from Saturday 15th August 9pm until Saturday 15th August 10pm AEST
Coronavirus: International Updates
We're making every effort to meet delivery times, however, the changing nature of both airlinehaul capacity and delivery services in destination countries, regions and territories mean that these delivery estimates should be used as a guide only. Further delivery delays will occur with countries/cities in lockdown.
For the latest news, click here.
Please be advised - as of July 30th, 2020, we are switching technology partners for our HS tariff look up, landed costs calculator and prohibitions and restrictions lookup features in eParcel. HS Tariff lookup will still be available, however, not all descriptions will return a result and it is not guaranteed to be 100% accurate. We recommend customers to check with the destination country government website or speak with a customs broker for more information. Further information relating to specific destinations can be found on our Australia Post International Guide.